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A little connection goes a long way

A friendly check-in.
Reassurance for the people who care.

Simple phone check-ins help older adults stay connected, while keeping nominated family members and care teams in the loop.

A regular phone call. No app to learn.
An older woman smiling while talking on her phone at home.
Connection, made simple.
How it works

Simple for them.
Reassuring for you.

Thoughtful check-ins start with a straightforward conversation about what would be helpful.

01 / ARRANGE

Make a check-in plan

Agree on suitable check-ins, consent, and the family or care contacts who should be kept informed.

02 / CONNECT

Answer a familiar phone

A friendly automated voice checks in by phone. There is no app to download or new screen to navigate.

03 / FOLLOW UP

Know when to reach out

When a check-in needs attention, nominated family members or care teams can receive a follow-up alert.

An older woman and a younger family member enjoying time together on a sofa.
For families & seniors

Stay connected,
without taking over.

Being there for someone does not always mean being in the same room. A simple check-in can help make everyday connection easier.

  • Support independence with a familiar, uncomplicated phone call.
  • Keep nominated family contacts informed when follow-up is needed.
  • Talk with our team about the right approach for your family.
Explore support for your family
For care organizations

More connection.
A clearer next step.

Support the people in your care with consistent outreach and a clearer view of where a human conversation may be needed.

Consistent outreach

Automated voice check-ins support regular contact between visits.

Useful follow-up alerts

Help nominated contacts identify check-ins that need attention.

People remain central

Technology supports your team. The important next conversation stays human.

Request an organization demo

Built around consent

Check-ins start with appropriate consent and an agreed plan for who stays informed.

A human next step

Nominated people can follow up with care, context, and a personal conversation.

Clear expectations

Check-ins support connection. They do not replace medical advice or emergency assistance.

Good questions, clear answers

Let’s make it
feel familiar.

Want to talk through your situation? We’re happy to explain the service before you decide what comes next.

Does a senior need to use an app?

No app is required to take a check-in call. The senior answers a regular phone call. Our team can confirm phone compatibility when you enquire.

Is the check-in a person or an automated voice?

Check-ins use automated voice technology. They help maintain contact and highlight when a conversation with a nominated family member or care team may be useful.

Who can receive follow-up alerts?

Nominated family members and care teams can receive alerts, depending on the service arrangement and the person’s consent. We discuss the contacts and follow-up approach during setup.

Can families enquire directly?

Yes. Use the family enquiry form below to tell us you are interested. We’ll discuss your needs and available options. Sending an enquiry does not enrol anyone in a service.

What happens if a call is missed?

Missed-call handling and follow-up expectations should be agreed during setup. Ask our team about the approach for your circumstances. A check-in should not be relied on for emergency response.

Is this medical advice or an emergency service?

No. Just Checking In supports connection and follow-up. It does not provide medical advice, diagnosis, treatment, or emergency assistance. If someone needs urgent help, contact local emergency services.

How do we discuss options and pricing?

Send a family enquiry or request an organization demo. Our team will explain the available options and costs before you decide whether the service is right for you.

Let’s start with a conversation

Tell us who
you’re caring for.

Whether you’re exploring support for a family member or a care organization, we’ll help you understand the next step.

Based in Burlington, Ontario.
Please use this form for general enquiries only.

A little more reassurance

Ask about support for yourself or someone in your family. Required fields are marked *.

Please leave out medical details or other sensitive personal information.

See the service for your team

Tell us about your organization and we’ll arrange a conversation. Required fields are marked *.

Please leave out medical details or other sensitive personal information.

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